Moving Customers to Jawwy 2.0
FAQs
What is meant by transferring customers?
We launched the new “Jawwy 2.0” for new customers, and we will start transferring current customers to the new system.
Will all customers be transferred at once?
Will the transfer be based on customer’s seniority?
When will customers be transferred to Jawwy 2.0?
I have an active plan in Jawwy 1.0 , will it be transferred to Jawwy 2.0?
I have credit in my account and in PAYGO, how will it transfer to my account in Jawwy 2.0?
Will I be notified when the transfer is successful?
Will the services be affected during the transfer period?
Will the VoLTE service be activated?
What are the VoLTE Certified Devices?
How to Enable VoLTE on an iPhone/iOS Device?
How to Enable VoLTE on an Android Device?
For Customers with Multi-Number Accounts
I have 2 numbers sharing an account, will they be transferred with me?
Your number will be transferred separately. And you can use the “Join” service to combine all your other numbers in one account again when the transfer is complete for other numbers and receive SMS confirmation.
Will all customers be transferred at once?
I have credit in my main account, will it be transferred to me or to other numbers?
I have PAYGO credit, will it be transferred to me or other numbers?
I have shared data and minutes from a plan, will it be transferred to me?
Jawwy 2.0 app
How to login to Jawwy 2.0?
Follow these steps to know how to login
How to access Pay Go on Jawwy 2.0?
How to recharge using SAWA vouchers on Jawwy 2.0?
How to buy a Plan on Jawwy 2.0?
How to Recharge on Jawwy 2.0?
How to Gift your Friends on Jawwy 2.0?
How to buy a SIM from Jawwy 2.0?
How to share your plan in Jawwy 2.0 ?